Tech Assistance / Consultation

Services Disclaimer:

While I strive to provide the highest quality computer services, I am an independent technician with expertise in specific areas of computer repair and building.

Service Expectations

• I commit to transparent communication about what is and isn't within my scope of expertise, Ex: I do not work on custom loop water cooling.

• Some complex issues may require additional time for research and troubleshooting

• In cases where I cannot resolve your specific issue, I will clearly communicate this and suggest alternative solutions if possible

Satisfaction Guarantee

Your satisfaction is my priority. If I am unable to successfully complete the services agreed upon, I will provide a full refund of service fees (excluding any parts or components purchased).

Reasonable Timeframes

As a solo technician managing multiple clients, I appreciate your patience regarding service timeframes. I will:

• Provide realistic estimates for completion

• Communicate any delays promptly

• Prioritize urgent issues when possible

I value building long-term relationships based on trust and quality service, and I appreciate your understanding that comprehensive computer repair sometimes requires patience to achieve the best results.